Tuesday, June 19, 2007

Fearless Inspiration



Fear of change, fear of failure or fear of loosing a job can immobilize us; reduce productivity, innovation and the quality of our relationships. Fear is part of life but it can be managed in the workplace to reduce its impact. Here is fuel for thought:

· Seek information and clarity from credible sources to reduce uncertainty
· Examine fears from other’s perspective to understand the emotional interplay
· Encourage dialogue to help reflect and deflect issues
· Identify root causes of fear with daily journaling
· Find strength by establishing trusting relationships
· Promote confidentiality but minimize secrecy
· Resist filling information gaps with speculations
· Practice a healthy lifestyle - faithfully
· Value feedback and practice laughter
· Help others manage their fear and learn from it
· Empower people to find solutions to bring control and comfort

I found several of these to be quite powerful.

Photos: Construction workers in Kampala, Uganda 12.06

Tuesday, June 12, 2007

A Daily Regimen of Vitamins


Organizations require a high quality, simple, low cost daily regimen of vitamins to inject stamina and sparkle throughout. Here is a recommended cocktail to be administered daily by leaders:

Vitamin A: Acknowledge good work. Always be on the lookout for the person with the behaviour that will boost performance and improve morale if repeated frequently. Although performance appraisals and reward ceremonies serve organizations well, feedback is always most effective when provided immediately following a praiseworthy performance.

Vitamin B: Bare it. Good governance calls for transparency. Take time in the day to uncover information that will help someone better understand a business decision. This will help people curb their cravings for rumours while sharpening their appetite for authenticity.

Vitamin C: Communicate. Central to a healthy organization is communication: a two-way vertical and horizontal dialogue that creates role models driven by the dictum "Don't trust us, track us." Doing something daily that motivates people to communicate with honesty and follow through will build trusting relationships and yield positive results for the organization.

Vitamin D: Develop. Cultivating a capacity for sustainability allows us to persist and improve – especially during periods of great change. Seizing opportunities throughout the day to share know-how and experience with employees, clients and stakeholders will sow seeds of confidence, innovation and strength.

Vitamin E : Evaluate. At least once a day, ask why. It provides an opportunity for introspection, assessment and ultimately incites change for improved performance.


Photo: Shopkeeper of dry goods in Afghanistan 2005